Our customer satisfaction is what we really care about. Therefore, we aim to ensure our warranty reflects that.
All Elexal.com products are guaranteed against manufacturing defects for a period of 12 months.
This does not cover products where fault is due to misuse, abuse, use in contravention of the instructions, or where the product has been subject of unauthorised modifications or alterations or has been the subject of commercial use.
In the event of a problem with your product within the guarantee period, please contact us firstname.lastname@example.org and we will be happy to resolve your issue immediately.