RETURNS & REFUNDS

RETURNS:

We aim to make your shopping experience with us as effortless as possible. In the event that you wish to return an item, we have a 30 day return policy.

The Company's approval and a returns number must be obtained before any goods are returned. The returns number must be quoted on return documentation.

Any goods correctly supplied but returned may incur a handling or restocking charge.

If you would like to arrange a return please email us support@elexal.com

REFUNDS:

Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 35 days, and we’ll give you an exchange or refund, as long as your returned product meets our terms and conditions.

We'll issue a full refund within 5 working days.