• Call us: +44 (0) 207 157 9756
  • Email us : support@elexal.com


Our customer satisfaction is what we really care about. Therefore, we aim to ensure our warranty reflects that.

All our products include a 30 Days Warranty.

All products are guaranteed against manufacturing defects for a period of 30 days.

This does not cover products where fault is due to misuse, abuse, use in contravention of the instructions, or where the product has been subject of unauthorised modifications or alterations or has been the subject of commercial use.

If your product becomes damaged or faulty within 30 days from the date of purchase, please email us on support@elexal.com, we will send you a prepaid return label and upon receipt of return parcel, we will send you a replacement or we will issue a full refund where a replacement is not available.

Support Line

0207 157 9756

Support Email



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